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Table of Contents > 1. Audio System Error and Troubleshoots > How to Troubleshoot the Rear Entertainment System

Honda CR-V Audio System Troubleshooting & Testing ➜ How to Troubleshoot the Rear Entertainment System

Disconnecting  
To disconnect the connector, pull the lever (A) while pushing the lock tab (B) down, then pull the connector  
(C).  
Fig. 22: Disconnecting Lever-Locked Connector  
Courtesy of AMERICAN HONDA MOTOR CO., INC.  
Connecting  
To connect the connector, push the connector into the connector sleeve (A). As the connector is pressed in, the  
lever (B) moves to the locked position.  
Fig. 23: Connecting Lever-Locked Connector  
Courtesy of AMERICAN HONDA MOTOR CO., INC.  
HOW TO TROUBLESHOOT THE REAR ENTERTAINMENT SYSTEM  
REAR SCREEN OPERATION  
The rear screen power and the back light on/off depends on the screen panel opening angle.  

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When the rear screen panel opened more than 15Β°, the rear screen turns on.  
When the rear screen panel opened more than 130Β°, the screen back light is off (power is still on).  
AUTO DIAGNOSIS  
When a new DVD player unit is powered up after installing into a vehicle for the first time, the self-diagnostic  
screen appears.  
When check status and the DVD player unit connection was OK, press the REAR POWER button and the  
diagnostic screen should not appear again.  
LEVER-LOCKED CONNECTOR  
Disconnecting  
To disconnect the connector, pull the lever (A) while pushing the lock tab (B) down, then pull the connector  
(C).  
Fig. 24: Disconnecting Lever-Locked Connector  
Courtesy of AMERICAN HONDA MOTOR CO., INC.  
Connecting  
To connect the connector, push the connector into the connector sleeve (A). As the connector is pressed in, the  
lever (B) moves to the locked position.  
Fig. 25: Connecting Lever-Locked Connector  
Courtesy of AMERICAN HONDA MOTOR CO., INC.  
REAR ENTERTAINMENT SYSTEM SELF-DIAGNOSTIC FUNCTION  
How to Check the Rear Entertainment System Condition  
The rear entertainment system has a self-diagnostic function that appears on the rear screen.  
NOTE:  


CHECK THE VEHICLE BATTERY CONDITION FIRST.  
Do not check the headphones when you are doing the self-diagnostic  
function because the sound may be intermittent.  

The self-diagnostic function does not find every problem with the rear  
entertainment system.  
There are two ways to enter the diagnostic mode:  
HOW TO ENTER THE SELF-DIAGNOSTIC FUNCTION USING THE DVD PLAYER UNIT  
1. Turn the ignition switch to ON (II).  
2. Open the rear display, then turn the REAR POWER off.  
3. Press and hold the REAR POWER button for one second, then press it 3 more times within 3 seconds. On  
the last press, hold the REAR POWER button until the diagnostic screen appears.  
NOTE:  

The wireless headphones LED blinks at one second intervals when in the se  
diagnostic mode. This indicates the RES is in the diagnostic mode, even whe  
nothing appears on the screen because of a display problem.  

The DVD player unit LED blinks every 0.5 seconds. When the RES is running  
the self-diagnostic, the REAR POWER button LED blinks. When the self-  
diagnostic function is complete, you will see one of the two following results  
ο‚‘
During check: The REAR POWER button LED blinks.  
ο‚‘
If the diagnosis result is OK: The REAR POWER button LED first blinks  
and then stays on.  
ο‚‘
If the diagnosis result is NG: All the buttons and indicator LEDs blink.  
Fig. 26: Identifying REAR POWER Button LED Blinks  
Courtesy of AMERICAN HONDA MOTOR CO., INC.  
4. To end the self-diagnostic function, turn the REAR POWER button off, or turn the ignition switch to  
LOCK (0). After completing the repair work, run the self-diagnostic function again to make sure that  
there are no other malfunctions.  
HOW TO ENTER THE SELF-DIAGNOSTIC FUNCTION USING THE WIRELESS REMOTE  
CONTROL  
1. Turn the ignition switch to ON (II).  
2. Open the rear display.  
3. Press each of these buttons in the order listed within 2 seconds of each other: DVD, AUX, FAST  
FOWARD, AUX to enter the self-diagnostic function mode.  
NOTE:  


The wireless headphones LED blinks every 1 second when in self-  
diagnostic function. This indicates the RES is in the diagnostic mode,  
even when nothing appears on the screen because of a display  
problem.  
The DVD player unit LED blinks every 0.5 seconds. When the RES is  
running the self-diagnostic, the REAR POWER button LED blinks.  
When the self-diagnostic function is complete, you will see one of the  
two following results:  
ο‚‘
During check: The REAR POWER button LED blinks.  
ο‚‘
If the diagnosis result is OK: The REAR POWER button LED  
blinks.  
ο‚‘
If the diagnosis result is NG: The all buttons and the all  
indicators LED blinks.  
Fig. 27: Identifying Wireless Remote Control LED Blinks  
Courtesy of AMERICAN HONDA MOTOR CO., INC.  
4. To end the self-diagnostic function, turn the DVD player unit REAR POWER button off, or turn the  
ignition switch to LOCK (0). After completing the repair work, run the self-diagnostic function again to  
make sure that there are no other malfunctions.  
DIAGNOSIS MENU  
Use the DVD player unit SOURCE button or the wireless remote control LEFT or RIGHT buttons to select the  
diagnosis.  
CONNECT  
This screen shows the connection check status for each units.  


If Connection shows NG (red color), check the connection between faulty units.  
IF RAM CHECK SHOWS NG (RED COLOR), REPLACE THE REAR CONTROLLER AND  
SCREEN.  
Fig. 28: Screen Display - Connection Check Status For Each Units  
Courtesy of AMERICAN HONDA MOTOR CO., INC.  
UNIT CHECK  
This screen shows the rear screen status.  
Fig. 29: Screen Display - Rear Screen Status  
Courtesy of AMERICAN HONDA MOTOR CO., INC.  
Category  
Check Item or Information  
Display Results  
DISPLAY Displays the rear screen version  
Software version and release date are always displayed  
VER  
and release date.  


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OK (green): RAM is OK  
NG (red): RAM is NG  
-- (white): Checking  
RAM  
CHECK  
Displays the result of RAM  
check.  

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OPEN (green): Detects the screen panel open  
CLOSE (red): Detects the screen panel close  
OPEN TOO FAR (yellow): Detects the screen  
DISP  
PANEL  
Displays the screen panel tilt  
status.  
(1)  
panel too much opened more than 130Β°  
1. (Detected voltage) (green): BK  
Displays the power supply voltage  
(-B) at the rear screen.  
+B VOLT  
2. Err (red): The A/D converter of microcomputer is  
failure  

(A/D value of detected temperature) (green): OK  
Displays the rear screen  
temperature value.  
TEMP.  

Err (red): The A/D converter of microcomputer is  
failure  
(1)  
The screen back light turns off when the screen panel is opened more than 130Β°.  
DVD INFO  
This screen shows the DVD player unit status.  
Fig. 30: Screen Display - DVD Player Unit Status  
Courtesy of AMERICAN HONDA MOTOR CO., INC.  
Category  
DVD VER  
Check Item or Information  
Displays the DVD player unit  
version.  
Display Results  
Software version is always displayed  
FIRMWARE  
VER  
Displays the DVD mech firmware  
version.  
Firmware version is always displayed  

ON (green): Headlights switch is in parking  
light position  
ILL+  
Displays the ILL+ status.  

OFF (red): Headlights switch is in off  
position  
Displays the duty of the ILL -  
LED (%).  
ILL - LED  
100 %-0.0 % (depends on dashlights brightness)  
AUDIO SYSTEM CENTER DISPLAY UNIT CONNECTOR FOR INPUTS AND  
OUTPUTS  
CENTER DISPLAY UNIT CONNECTOR FOR INPUTS AND OUTPUTS