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Table of Contents > 2. Symptom Tests > Audio-Navigation Unit Power Switch Will Not Turn On (No Audio Info Display and No Sound)

Honda CR-V Audio System Troubleshooting & Testing ➜ Audio-Navigation Unit Power Switch Will Not Turn On (No Audio Info Display and No Sound)

Audio-navigation unit connector E (16P)  
Gauge control module 32P connector  
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3. Check for continuity between test points 1 and 2.  
Test condition IG LOCK (0)  
Audio-navigation unit connector E (16P): disconnected  
Gauge control module 32P connector: disconnected  
Test circuit B CAN-H  
Test point 1 Audio-navigation unit connector E (16P) No. 1 (PNK)  
Test point 2 Gauge control module 32P connector No. 30 (PNK)  
Test circuit B CAN-L  
Test point 1 Audio-navigation unit connector E (16P) No. 9 (BLU)  
Test point 2 Gauge control module 32P connector No. 31 (BLU)  
Fig. 88: Checking For Continuity Between Test Point Audio-Navigation Unit Connector E  
(16P) No. 9 (BLU) And Gauge Control Module 32P Connector No. 31 (BLU)  
Courtesy of AMERICAN HONDA MOTOR CO., INC.  
Is there continuity?  
YES : REPLACE THE AUDIO-NAVIGATION UNIT .  
NO : Repair an open in the wire(s) between the audio-navigation unit and the gauge control module.  
AUDIO-NAVIGATION UNIT POWER SWITCH WILL NOT TURN ON (NO AUDIO INFORMATION  
DISPLAY AND NO SOUND)  
Fig. 89: Audio System Symptom Troubleshooting Flowchart - Audio-Navigation Unit Power Switch Will  
Not Turn On (No Audio Information Display And No Sound)  
Courtesy of AMERICAN HONDA MOTOR CO., INC.  
NOTE:  
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CHECK THE VEHICLE BATTERY CONDITION FIRST .  
Check if the Day/Night button was pressed and turned off the display. See  
the Navigation Manual for more information.  
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Check the connectors for poor connections or loose terminals.  
1. Determine possible failure area (navigation system, others):  
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1. Turn the ignition switch to ON (II).  
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2. Check if the audio-navigation unit displays the Honda globe screen.  
Is the Honda globe screen displayed?  
YES : Go to step 2.  
NO : Go to NO PICTURE IS DISPLAYED troubleshooting.  
2. Problem verification:  
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1. Press the VOLUME/POWER knob on to see if audio system turns on.  
Does the audio system operate properly, and does the audio sound normal?  
YES : Intermittent failure, the system is OK at this time.  
NO : The failure is duplicated, go to step 3.  
3. Open wire check (GND line):  
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1. Measure the voltage between test points 1 and 2.  
Test condition IG ON (II)  
Test circuit GND  
Test point 1 Audio-navigation unit connector A (24P) No. 1 (BLK)  
Test point 2 Body ground  
Test circuit GND  
Test point 1 Audio-navigation unit connector B (20P) No. 20 (BLK)  
Test point 2 Body ground  
Fig. 90: Measuring Voltage Between Test Point Audio-Navigation Unit Connector A (24P)  
No. 1 (BLK) And Body Ground  
Courtesy of AMERICAN HONDA MOTOR CO., INC.  
Fig. 91: Measuring Resistance Between Test Point Audio-Navigation Unit Connector B (20P)  
No. 20 (BLK) And Body Ground  
Courtesy of AMERICAN HONDA MOTOR CO., INC.  
Is there less than 0.2 V?  
YES : REPLACE THE AUDIO-NAVIGATION UNIT .  
NO : Repair an open or high resistance in the wire(s) between the audio-navigation unit and body ground  
(G502) and/or body ground (G503).  
AUXILIARY INPUT SOUND IS LOW OR CANNOT BE HEARD (WITH NAVIGATION)  
Fig. 92: Audio System Symptom Troubleshooting Flowchart - Auxiliary Input Sound Is Low Or Cannot  
Be Heard  
Courtesy of AMERICAN HONDA MOTOR CO., INC.  
NOTE:  
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CHECK THE VEHICLE BATTERY CONDITION FIRST .  
Use auxiliary stereo cables with 3.5 mm ends only.  
Auxiliary accessories may be played on the audio-navigation unit using  
the auxiliary input.  
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Check the connectors for poor connections or loose terminals.