uuEmergency Call (eCall)*uManual emergency call
Manual emergency call
1Manual emergency call
If you need to make an emergency call, you
can establish a connection manually: Press the
SOS button and hold it for more than 0.5
seconds.
Do NOT press the button while you are driving. If you
need to contact an operator, park the vehicle in a
safe place before you make a call.
SOS Cancel Button
Microphone
If the eCall system at first fails to connect to a PSAP
operator, it will try again until a connection is
established. However, if 2 minutes have elapsed since
the first try was attempted, the system will no longer
attempt to establish a connection.
To cancel a call, press the SOS cancel button
for more than 0.5 seconds, before 5 seconds
has elapsed since the SOS button was
pressed.
SOS
Button
The SOS cancel button does not cancel a call once
the system is connected to an operator.
Cover
The SOS button is protected by a cover. Open the cover to gain access.
When an emergency call is initiated, the vehicle speakers are disabled so that you
can hear the operator.
Continued
495
uuEmergency Call (eCall)*uManual emergency call
1Emergency Call (eCall)*
Data privacy
The 112-based eCall in-vehicle system is designed to
ensure that:
• Data contained in the system memory is not
available outside the system before an eCall is
triggered.
• It is not traceable or subject to any constant
tracking during its normal operation status.
• Data in the internal memory of the system is
automatically and continuously removed.
For the system to function normally, the vehicle
location data is constantly overwritten in the internal
memory of the system so that the last three locations
of the vehicle are kept up-to-date.
The log of activity data in the 112-based eCall in-
vehicle system is kept for no longer than necessary
for attaining the purpose of handling the emergency
eCall and in any case not beyond 13 hours from the
moment an emergency eCall was initiated.
* Not available on all models
496
uuEmergency Call (eCall)*uManual emergency call
1Emergency Call (eCall)*
Owner’s rights
The data subject (the vehicle’s owner) has a right of
access to data and as appropriate to request the
rectification, erasure or blocking of data, concerning
him or her, the processing of which does not comply
with the provisions of Directive 95/46/EC (replaced by
2016/679/EC).
Any third parties to whom the data have been
disclosed have to be notified of such rectification,
erasure or blocking carried out in compliance with
this Directive, unless it proves impossible or involves a
disproportionate effort.
The data subject has a right to complain to the
competent data protection authority if he or she
considers that his or her rights have been infringed as
a result of the processing of his or her personal data.
Honda eCall Service Information:
If you have any questions about eCall, contact the
office relevant to the country in which you reside. See
the service booklet for list of offices.
* Not available on all models
497
2024 Honda CR-V Owner's Manual
2023 Honda CR-V Owner's Manual
2021 Honda CR-V Owner's Manual
2018 Honda CR-V Owner's Manual
2015 Honda CR-V Owner's Manual
