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Table of Contents > Features > Audio Error Messages

2019 Honda CR-V Owner's Manual ➜ Audio Error Messages

Audio Error Messages  
iPod/USB Flash Drive  
If an error occurs while playing an iPod or USB flash drive, you may see the following  
error messages. If you cannot clear the error message, contact a dealer.  
Error Message  
Solution  
Appears when there is a problem with the audio system. Check if the device is  
compatible with the audio system.  
USB error*1, *2  
A charging error has occurred with the  
connected USB device. When safe please  
check the compatibility of the device and  
USB cable and try again.*2  
Appears when an incompatible device is connected. Disconnect the device. Then turn  
the audio system off, and turn it on again. Do not reconnect the device that caused the  
error.  
Unsupported ver*1  
Appears when an unsupported iPod is connected. If it appears when a supported iPod  
is connected, update the iPod software to the newer version.  
Unsupported Version*2  
Connect retry*1, *2  
Appears when the system does not acknowledge the iPod. Reconnect the iPod.  
Appears when the files in the USB flash drive are copyright protected or an unsupported  
format. This error message appears for about three seconds, then plays the next song.  
Unplayable File*1, *2  
iPod  
Appears when the iPod is empty.  
USB flash drive  
No song*1  
No Data*2  
Appears when the USB flash drive is empty or there are no MP3, WMA, AAC, WAV*, or  
MP4* files in the USB flash drive.  
iPod and USB flash drive  
Check that compatible files are stored on the device.  
*1:Models with colour audio system  
*2:Models with Display Audio  
* Not available on all models  
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uuAudio Error MessagesuAndroid/Apps  
Error Message  
Unsupported*1, *2  
Solution  
Appears when an unsupported device is connected. If it appears when a supported  
device is connected, reconnect the device.  
Appears when the system does not communicate with a connected device. If it appears  
when a device is connected, contact your place of device purchase.  
Device no response*1  
HUB Unsupported*1  
Appears when only a HUB is connected. If it appears, connect a USB flash drive to the  
HUB.  
*1:Models with colour audio system  
*2:Models with Display Audio  
Models with Display Audio  
Android/Apps  
If an error occurs while using the audio system or apps, you may see the following  
error messages. If you cannot clear the error message, contact a dealer.  
Error Message*1  
Solution  
Unfortunately, **** has  
stopped.  
Error has occurred within app, select OK on the screen to close the app.  
App is not responding.  
Select Wait if you can wait for a response from app a little longer. If it does not respond even if you keep  
waiting, select OK to close the app and start it up. If the error message continues, perform Factory Data  
Reset.  
**** is not responding.  
Would you like to close it?  
2 Defaulting All the Settings P. 440  
*1:****part is variable characters, and will change depending upon where an error  
occurs.  
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