Audio Error Messages
iPod/USB Flash Drive
If an error occurs while playing an iPod or USB flash drive, you may see the following
error messages. If you cannot clear the error message, contact a dealer.
Error Message
Solution
Appears when there is a problem with the audio system. Check if the device is
compatible with the audio system.
USB error*1, *2
A charging error has occurred with the
connected USB device. When safe please
check the compatibility of the device and
USB cable and try again.*2
Appears when an incompatible device is connected. Disconnect the device. Then turn
the audio system off, and turn it on again. Do not reconnect the device that caused the
error.
Unsupported ver*1
Appears when an unsupported iPod is connected. If it appears when a supported iPod
is connected, update the iPod software to the newer version.
Unsupported Version*2
Connect retry*1, *2
Appears when the system does not acknowledge the iPod. Reconnect the iPod.
Appears when the files in the USB flash drive are copyright protected or an unsupported
format. This error message appears for about three seconds, then plays the next song.
Unplayable File*1, *2
iPod
Appears when the iPod is empty.
USB flash drive
No song*1
No Data*2
Appears when the USB flash drive is empty or there are no MP3, WMA, AAC, WAV*, or
MP4* files in the USB flash drive.
iPod and USB flash drive
Check that compatible files are stored on the device.
*1:Models with colour audio system
*2:Models with Display Audio
* Not available on all models
398
uuAudio Error MessagesuAndroid/Apps
Error Message
Unsupported*1, *2
Solution
Appears when an unsupported device is connected. If it appears when a supported
device is connected, reconnect the device.
Appears when the system does not communicate with a connected device. If it appears
when a device is connected, contact your place of device purchase.
Device no response*1
HUB Unsupported*1
Appears when only a HUB is connected. If it appears, connect a USB flash drive to the
HUB.
*1:Models with colour audio system
*2:Models with Display Audio
Models with Display Audio
Android/Apps
If an error occurs while using the audio system or apps, you may see the following
error messages. If you cannot clear the error message, contact a dealer.
Error Message*1
Solution
Unfortunately, **** has
stopped.
Error has occurred within app, select OK on the screen to close the app.
App is not responding.
Select Wait if you can wait for a response from app a little longer. If it does not respond even if you keep
waiting, select OK to close the app and start it up. If the error message continues, perform Factory Data
Reset.
**** is not responding.
Would you like to close it?
2 Defaulting All the Settings P. 440
*1:****part is variable characters, and will change depending upon where an error
occurs.
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2024 Honda CR-V Owner's Manual
2023 Honda CR-V Owner's Manual
2021 Honda CR-V Owner's Manual
2018 Honda CR-V Owner's Manual
2015 Honda CR-V Owner's Manual
