Download
Table of Contents > Safe Driving > Information > Reporting Safety Defects

2024 Honda CR-V Owner's Manual ➜ Reporting Safety Defects

Reporting Safety Defects  
In the U.S.  
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you  
should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to  
notifying American Honda Motor Co., Inc.  
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists  
in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved  
in individual problems between you, your dealer, or American Honda Motor Co., Inc.  
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-  
9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE.,  
Washington, DC 20590. You can also obtain other information about motor vehicle safety from  
In Canada  
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you  
should immediately inform Honda Canada Inc. and you may also inform Transport Canada.  
If Transport Canada receives similar complaints, it may open an investigation, and if it finds that a safety  
defect exists in a group of vehicles, it may lead to a recall and remedy campaign. However, Transport Canada  
cannot become involved in individual problems between you, your dealer, or Honda Canada Inc.  
To contact Transport Canada’s Defect Investigations and Recalls Division, you may call 1-800-333-0510. For  
more information on reporting safety defects or about motor vehicle safety, go to  
672